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How do I contact the VA to ask questions, submit compliments, complaints and suggestions regarding E-Authentication?

April 26, 2017complaints compliments contact e-authentication submit suggestions VA

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How do I contact the VA to ask questions, submit compliments, complaints and suggestions regarding E-Authentication?

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The VA’s Inquiry Routing & Information System (IRIS) was created as a means for Veterans, their family members and other VA user communities to contact the VA. IRIS includes a topic entitled “E-Authentication Project”. To submit an inquiry related to E-Authentication, users should follow the “Contact VA” link at the top right of the http://www.va.gov/eauth web page. You may also go there directly from this web page by following this link: https://iris.va.gov/scripts/iris.cfg/php.exe/enduser/cci/ask_1.php?p_sid=pYN65-gj&p_accessibility=0&p_redirect=&p_lva=&p_sp=&p_li. Once you are on the IRIS Customer Entry Form, you will need to enter the type of inquiry and select “E-Authentication Project” from the Topic dropdown list, then select “Next”. Complete the form and select “Submit” when finished. Someone from the VA will contact you within 5 business days with a response to your inquiry.