How do I contact the Public Utilities Commission of Ohio (PUCO)?
If your questions are not resolved after you have called Vectren Energy Delivery of Ohio, you may call the Public Utilities Commission of Ohio (PUCO), toll free at 1-800-686-7826 or locally at 614-466-3292. Hearing-impaired customers with TDD’s can call the PUCO toll free at 1-800-686-1570. You may visit the PUCO website at www.puco.ohio.gov. Meter Reading Why should I read my own meter? In certain circumstances, Vectren may ask you to read your own meter. A meter that is located inside a house, behind a locked security gate, or meters that are blocked by foliage or a protective family dog will require you to read your own meter. Contact Customer Care and a Customer Service Specialist will assist you in determining if you should participate in the Read Your Own Meter Plan. How do I read my gas meter? Your gas meter is an accurate automatic measuring instrument. It keeps track of how much gas flows through it by counting the filling and emptying of the compartments inside the meter. Sin
