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How do I contact the GSA National Customer Service Center?

April 26, 2017center contact customer service GSA National

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How do I contact the GSA National Customer Service Center?

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You may report a problem with a MILSTRIP/FEDSTRIP requisition or a GSA Global Supply Order directly using E-Resolve. When visiting our E-Resolve webpage please take the time to complete the Customer Service Survey or send us a comment or suggestion. The NCSC has a toll free telephone number – 800-488-3111. DSN:465-1416 This 24-hour Help Line is handled by the National Customer Service Center (NCSC). Representatives are available to assist you with your concerns, and provide assistance, between the hours of 7:00 a.m. to 6:00 p.m. (Central Time). After duty hours, messages will be recorded and answered the next business day. The NCSC can be also contacted by mail at: General Services Administration FSS, National Customer Service Center 6FR 1500 East Bannister Road Kansas City, MO 64131 By fax at 816-926-6952. By email at rodsm.ncsc@gsa.