How do I contact Support for a repair /replacement console?
You have the following two choices: Contact Microsoft Xbox360 Customer support via email: Get Xbox 360 Hardware assistance via e-mail. Emailing may be slower, than telephoning, due to the time taken to receive and process emails. The support procedure is fairly straight forward and they will contact you directly via the email address you have supplied and ask you any questions they need. This can take a lot longer than simply calling them on the telephone, since you have to be there to answer any and all emails they send, since they have to diagnose the fault / problem so the telephone option may be faster and better. Contact Microsoft Xbox /Xbox360 Customer support via phone: Assistance by phone seven days a week: 0800 587 1102 or 44 20 7365 9792 from a mobile phone Hearing Impaired (TTY device): 0800 587 1103 Hours of operation: Monday-Friday: 09:00-22:00 Saturday: 09:00-20:00 Sunday: 09:00-17:00 The 0800 number is a free call from any UK landline – however if you use a mobile phone
