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How do I contact NRC to request technical assistance concerning a certificate?

April 26, 2017Certificate contact NRC request Technical

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How do I contact NRC to request technical assistance concerning a certificate?

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NRC Customers and Stakeholders First go to NRC’s Digital ID Certificates Guide which contains detailed instructions for common digital ID certificate tasks including enrollment, renewal, backup and recovery. If you still need technical assistance then either send an email to DigitalID.HelpResource@nrc.gov or call (301) 415-0439 on Monday thru Thursday from 7:00 AM to 4:00 PM Eastern Standard Time excluding government holidays. NRC Staff and Contractors If you are an NRC employee or contractor and need assistance with your Citrix Broadband Certificate then contact the NRC’s Internal CSC Help Desk. If you don’t have a Citrix Broadband Certificate, and need one then contact your IT Coordinator and request one.