How do I contact National Express East Coast Customer Relations?
Contact Us • Please let us know what you think about National Express East Coast and the services we offer. We try to make it as easy as possible for you to contact us and you can phone, e-mail, fax or post: National Express East Coast Customer Relations FREEPOST YO352 York YO1 6ZZ Telephone: 08457 225225 (select option 2 then option 4) Fax: 01904 524532 E-mail: c.relations@nationalexpress.com Opening hours 0830-1700 Monday to Friday 0900-1600 Bank Holidays National Express East Coast will always try to address your comments and concerns in a fair an reasonable way in accordance with both the National Rail Conditions of Carriage and our Passenger’s Charter.
