How do I contact CIBC VISA Travel Service Customer Service?
Please feel free to contact one of the Travel Service’s experienced counselors at 1-800-306-2433 (In Toronto: 905-712-2433) during business hours (please click here for Hours of Operation). You can also contact us via email – please remember, for security reasons, do not include any personal information or card details in your email inquiries.To send an email to CIBC VISA Travel Service Customer Support, please click here. What are your hours of operation? For your convenience, the CIBC VISA Travel Service is open 7 days a week: Monday to Friday: 8:30am EST – 10:00pm EST Saturday: 9:30 am EST – 7:00 pm EST Sunday: 10:00 am EST – 6:00 pm EST And, of course, our website can be accessed 24 hours a day, 7 days a week. How do I redeem my Gold Bonus Points for free travel? Gold Bonus Points can be redeemed for as much of your trip as you want, up to 100%. Every 500 Gold Bonus Points represents $5. Decide how many Gold Bonus Points you would like to redeem and use your CIBC Gold VISA card to
