How do I contact CastleRock Security?
You can contact CastleRock Security toll-free at 800-705-7681. To reach a specific department, choose from the options below: Monitoring Center –Option 1 Cancel a false alarm (Police, Fire, or Medical) or inquire about the dispatch of emergency response agencies Customer Relations –Option 2 Get assistance with your monitoring service account information, billing services, and payment options Technical Service –Option 4 Get assistance with the operation of your alarm equipment, technical phone support, or onsite technical service To submit your request online, click here.
