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How do I connect to Wisconsin Relay when the line keeps ringing?

April 26, 2017Connect line Relay ringing Wisconsin

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How do I connect to Wisconsin Relay when the line keeps ringing?

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Wisconsin Relay has a delay call announcer that will be played in either TTY or voice when the relay center is busy and unable to take your call right away. After 30 seconds of ringing, you will see an automated message: “Welcome to the relay center. Please wait for the next available Relay Operator.” It will then keep ringing until your call is answered. When you hear this message, please stay on the line and wait. Your call will be answered in turn. If you hang up and call again, you will be placed behind the people waiting.