How do I connect my Tivo to the ResNet?
There is no Clean Access agent for Tivo. To allow your Tivo device to attach to the network, you need to complete and submit a ResNet Device Request. quest form. To locate the MAC (hardware) address of your TiVo: go to TiVo Central> Messages & Settings> Settings> Phone & Network. The MAC address should be on the right-hand side of the Phone & Network screen, towards the top. If you do not see a MAC address listed (or you do not see the MAC address field at all), the DVR is not recognizing the network adapter that you have installed. The adapter is either not compatible, not functioning properly, or not properly connected.
There is no Cisco NAC Agent for Tivo. To allow your Tivo device to attach to the network, you need to contact SCS at 410-704-5151. To locate the MAC (hardware) address of your TiVo: go to TiVo Central> Messages & Settings> Settings> Phone & Network. The MAC address should be on the right-hand side of the Phone & Network screen, towards the top. If you do not see a MAC address listed (or you do not see the MAC address field at all), the DVR is not recognizing the network adapter that you have installed. The adapter is either not compatible, not functioning properly, or not properly connected.