How do I configure my MLB.com Gameday Audio to work through a firewall?
If you receive an error message about a network firewall when attempting to play content with RealOne, or if you are unsure if a network firewall is preventing you from playing content, check with your Network Administrator or Internet Service Provider (ISP). For instructions on configuring RealOne to work with a network firewall, you can also visit this site. Note: If you are connecting to the Internet via AOL, MSN, EarthLink, Sympatico, MindSpring, Netcom, Sprynet, CompuServe, Prodigy Internet, or another common ISP, you should not need to configure RealOne for use with a firewall. Also, please review our suggested RealOne settings and our suggested system specifications. If you read those topics and still have a problem, please call our toll-free MLB.com Customer Service Hotline at 1-866-800-1275. My connection is poor; I get static and varying sound quality. This is most likely a problem with your current RealOne preferences.
