How do I configure eBLVD software for ATTENDED access?
We define “attended access” as requiring your remote customer to “Grant” permission for you to connect. When you click the green “Connect” button for a customer’s attended-access computer, you will leave the password prompt blank – resulting in the Grant/Deny dialog box to pop-up on the remote computer. The “Grant” button must be clicked on the host desktop before you can access and control that computer. Setting up a host with attended access is the default configuration with eBLVD Remote Desktop. (eBLVD Support Center allows “unattended access” to be the default configuration). When you send out the link to set up a new host, the customer defines the host password (and does not share it with you) – hence the only way you can connect is when the customer is “attending” his computer. Again, our Support Center service allows you to pre-define attended/unattended access, host names, and/or passwords in advance.
