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How do I complain about the quality of care provided by a doctor/facility in the PHCS provider Network?

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How do I complain about the quality of care provided by a doctor/facility in the PHCS provider Network?

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We take the quality of our Network very seriously at PHCS and have created mechanisms to investigate, resolve and track any complaints about the quality of providers that participate in our Network. You may file a grievance regarding the quality of care received from a PHCS provider by contacting our Corporate Quality Management staff. Please send your letter of grievance as well as a completed copy of the attached form to: Private Healthcare Systems, Corporate Quality Management Department, 1100 Winter Street, Waltham, MA 02451. Consent Form 18 Your website page does not display properly. I have to scroll the entire page or the graphics do not look right. Answer: Please confirm that your screen resolution is set appropriately and that you have an updated version of Internet Explorer. At a minimum, you must have Internet Explorer version 5.0 or Netscape version 6.0 or higher. This site is best viewed at resolutions of 800×600 or higher.

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