How do I change the Business Ringback Tone that is assigned to a wireless number?
First, confirm that a replacement Business Ringback Tone has been fully approved and “activated” on the Verizon Wireless network. If so, the new Business Ringback Tone will appear in the “Active” table on the “Manage” tab of the Business Ringback Tone application. Once the replacement tone is active, it is available to assign to an end user. The Business Ringback Tone may be changed by following these steps: • Select the “Assign” tab of the Business Ringback Tone application. • Select one or more end users that you wish to modify the Business Ringback Tone. • Select the “Make Changes” button. • Select the replacement tone on the pulldown menu. • Accept the change. Subsequent to this change, customers of all account types will receive a free, automatically generated text message informing them of the change. The message text is:VZW FREE MSG: has changed the company Ringback on your account at no charge. w/questions.
