How do I cancel or refund a contribution that was made in error? Can I submit negative data through normal payroll reports?
To cancel a contribution you must submit a Form 714 showing the contribution as a negative adjustment to your payroll data. Make sure to reconcile the data, plus any adjustments to the remittance reconciliation and any payment of contributions. In general, report negative values when you’ve cancelled a prior period payroll check, or reported excess payroll information. Please do not submit negative data through the normal payroll reports — you must use Form 714. Our system does not process negative payroll data, so it drops these amounts from your update. Thus, your validated data totals won’t equal your Remittance Reconciliation Form or payment for Payroll Data. If you mistakenly deduct a contribution and refund it to an employee, use a Form 714 to adjust the member’s record or reclaim the contribution from us. You are responsible for adjusting any associated tax reporting. If the refund was from a prior calendar year you may need to complete a revised W2 for the employee.
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