How do I cancel or make changes to my existing KwikPay set up?
You can cancel or make changes to KwikPay at any time. The fastest way to cancel or make changes (change bank account number, alternative payment amount or override option) to KwikPay is to log in to Manage My Account and submit your request electronically. You may also e-mail, fax, mail or request the change via telephone. E-mail: kwikpayreq@nelnet.net Fax: 1.904.281.4361 Mail: Nelnet P.O. Box 53318 Jacksonville, FL 32201-3318 Phone: 1.888.486.4722 The cancel and/or change date depends on your current monthly due date and the date you are canceling or changing KwikPay. If your current due date is within 10 days of the date you are canceling or changing KwikPay, the change will not occur until the following month. If your current due date is greater than 10 days from the date you are canceling or changing KwikPay, the change will be effective on your current due date Example: If today is 06.01.08 and your due date is 06.10.08, the cancellation and or change request will not take place
