How do I cancel my Whitney BillPay service?
You can cancel your Whitney BillPay service on the Options and Settings page. Keep the following in mind when you cancel your service: • Payments with a status of Scheduled, including repeating payments, are not paid. • Payments with a status of In Process are paid. • You no longer have access to your payment activity and you can no longer send payment inquiries. You should wait until all of your scheduled payments are processed before you cancel your service. If you let your scheduled payments process, then you won’t have any outstanding payments that you can’t view or inquire about after you cancel your service. • Your payees are notified to stop sending e-bills. However, it can sometimes take a few days for the payee to process the request. Therefore, until you begin receiving paper bills again you should contact the payee directly about your payment amount and payment due date. Because you can’t send your payment using Whitney Bill Pay after you cancel your service, you should make
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