How do I cancel Direct Pay if I want to start making payments online through E.BILL?
In order to cancel Direct Pay, SMWD must receive your cancellation request in writing. You can send SMWD a note requesting us to remove your account from Direct Pay, or you can fax the notification to 949-459-6460. Then, sign up for E.BILL and set up your online service. You may use the one-time payment option or recurring payment option with E.BILL, but with more flexibility than now offered by Direct Pay.
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