How do I cancel a certificate, and how will certificate holders be notified of canceled certificates?
A. To cancel a certificate for a given Motor Carrier (Trucker) you should utilize the Inactivate Coverage – Blue Tab within your login console. This will allow you to systematically inactivate each provided coverage by policy number. If the Motor Carrier (Trucker) has more than one active policy please note that the Acord 25 Form may still have an active coverage posted. Only when the inactivation of all active coverage’s identified by policy number will the Acord 25 form (Certificate) be temporarily inactivated. If the Motor Carrier (Trucker) resolves their issues in this regard the specific in-activator or personnel with access to the same console will have the ability to reactivate the coverage’s within the original start & stop periods to post the Acord 25 form (Certificate). It should be noted that TruckCerts.com will automatically fax or email all previous certificate holders of any inactivation or reactivation change unless a certificate holder requests no notification for a giv
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