How do I apply a chargeback against eGeneral Medical, Inc.?
• If you place an order with our company, we apply a $20 administration fee for invalid chargebacks against our company. You must call us about the charge at (919) 844-9402 ext. 115 or fax us at (919) 844-9403 prior to a chargeback dispute with your credit card company against eGeneral Medical, Inc. If we deem the charge return acceptable, we will credit your account accordingly. You cannot cancel an order more than 24 hours after it has been submitted or if the order has already shipped, nor you can you cancel or chargeback against our account for delayed shipments. Chargebacks applied against us without our permission will result in our filing your name and email address with a variety of anti-fraud organizations and possible police investigation. If you have any questions regarding this policy, please call us at (919) 844-9402 ext. 115.
