How do I appeal CNAs decision not to approve my application for long term care insurance?
You should sent a letter to CNA requesting reconsideration of their decision. In this letter you should reference the physician you wish to submit further information regarding your medical history. You can also state the reasons you feel should have warranted an approval. CNA has a full appeals procedure in place and the file will be reviewed by a panel of medical professionals during this process. If you wish to have the specifics details that contributed to CNA’s decision, this information would be sent to your physician due to the confidentiality of medical records between a physician and CNA. All appeals correspondence is done in writing. The letter should be addressed to: CNA-Group Long Term Care Underwriting P.O.
