How do I appeal a disputed health care service pertaining to medical necessity or appropriateness of service?
A56.You may ask for a review from Anthem Blue Cross. Call us at the Customer Service number shown on your Member ID Card or write to us at the following address: Anthem Blue Cross Grievance and Appeal Management P.O. Box 4310 Woodland Hills, CA 91367 Tell us about your complaint and enclose any bills or records. Your issue may then become part of our formal grievance process and your issue will be resolved within 30 days, or 3 days if your case involves an imminent threat to your health and should be expedited.
