How do I answer a call using a CapTel phone?
In order to receive captions on incoming calls, then the person calling you must first dial the CapTel Relay Service toll-free at 1-877-243-2823 and then enter your phone number. Calls received through the CapTel Service, and standard voice telephone calls, are answered the same way as a CapTel phone by simply picking up the handset.