How do I add a screen shot or other attachment to a Service Request or Incident Report?
For security reasons, the Portal does not allow attachments. However, all forms submitted via the Portal automatically acknowledge your submission with an e-mail. Once the acknowledgment e-mail arrives, simply reply to that e-mail and include any attachments or added information that applies. Please ensure the original information from your request is included with the e-mail so our support teams can associate the information with the proper request.
