How do I activate portal access for secondary ATO digital certificate holders?
Your new secondary digital certificate holders will need you to activate their profile in the portal before they can successfully login for the first time. This is when you choose which activities they will be able to conduct on your entity’s behalf. After they have downloaded and installed their new certificate, ask your secondary ATO digital certificate holder to try logging in to the portal. Once they have done this, they will appear in your Online Access Manager list of portal users for your business. They will see a message that says, ‘Administrator approval required’. The next step is to login to the portal yourself, and set permissions for your new certificate holder. The way you do this is different depending on which portal you want them to use. Please click on one of the links below for a demonstration. Business Portal Tax Agent Portal If you would like to delegate this task to your secondary ATO digital certificate holder(s), make sure you check the Delegated administrator b
