How do I activate my OUNet web account?
? How can I reserve a lab or laptop/projector for my presentation? Can I access my office computer from home? What are the different “drive” letters I see on my computer? What are Outlook Public Folders and how do I use them? What is the Ad Aware icon on my desktop? How can I help detect and prevent computer viruses on my computer? How do I submit a help request? Once you are logged onto the Help Desk, you’ll be presented with a series of questions: • First, you’ll be presented with a drop down menu asking for whom the request is for. Your name appears by default and you’ll ususally ll select this but you also have the ability to submit a request for anybody else in Price College. • Next, you’ll be presented with a drop down menu asking which machine needs service. • After choosing the appropriate machine from the list, simply type in a description of the problem. For example: “I am unable to print”. • Finally, click the “Submit” button at the bottom. Your request will then enter the q
