How do I activate my Direct Express® card so I can begin to use it?
When you receive your Direct Express® card in the mail, call the Direct Express® card Customer Service Department toll free at 1 (888) 741-1115 to activate your card. You will be instructed to enter your 16 digit card number, the last four digits of your social security number and your date of birth. You will also need to select a four digit Personal Identification Number (PIN).