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How do I access the electronic channel for my personal savings/current/ credit card account?

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You may access your NCB accounts via our electronic channels by completing and submitting an eFinancial Services Application Form through our branch network. You may download the form from our website www.jncb.com by clicking on “signup” under Internet Banking – Personal (located at the top of the page). Your online banking profile will be created within 5 business days, after which you may contact the Customer Care Centre at 1-888-622-3477. At this point, your identity will be validated and you will be provided with instructions on how to activate telephone and online banking.

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