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How do freight deliveries (Pallet Shipments) work and what are the requirements?

April 26, 2017deliveries freight pallet requirements shipments

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How do freight deliveries (Pallet Shipments) work and what are the requirements?

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All freight shipments are curbside deliveries, and arrive via tractor-trailer. You are responsible for helping unload your items to the curbside, and fully responsible for getting your items onto your property from the curbside. If you do not help the driver unload the truck, lift-gate service will be required at an additional charge. If the truck has no lift-gate, this may result in a re-delivery fee. So, address this at the time of your order by notifying us via e-mail or calling us: 866-766-6362 You must provide a phone number w/ your shipping/billing info when you order. You must be present to accept delivery of your items.Shipping destination must be able to accommodate an 18-wheel tractor-trailer in some instances. The truck MUST be able to either turn around, or exit the area straight through after delivery. If you feel that this is not an option because of your location, call us ahead of time for assistance. We might be able to get a smaller truck to you instead: 866-766-6362.