How do Espa therapists decide on the best treatment for each person?
At our spas, we train all the therapists to look at your body shape and how you speak, how fast you walk. The therapists put questions to you like, “Do you like dry heat? Do you like humidity? Do you like cold? What kind of food do you like?” This way they get a whole view of you as a person, so they can better treat you. Then we “mood-set” your treatment room. Your olfactory senses are different day to day, so we do smell tests to see what mood you’re in. We do color tests too, to see if you might prefer a calming green environment, for instance, or an energizing orange one. We try very hard not to jar any of your senses. We have heated blankets available for the beds, but some people can’t stand that, because they’re “hot” people. We design rooms in a way that allows us to instantly change the temperature. And the rooms are well-ventilated, to avoid any lingering smells in the treatment rooms; you need fresh air. Which Espa treatments do you consider the most innovative? At the Manda
