How do end customers respond to using the technology?
The simplicity of use and personal service associated with the uGenius system gives it strong customer appeal. Those financial institutions who choose to leverage the technology to provide extended personal service hours find even more customer appreciation for the availability of the uGenius solution. In fact, consumer research reveals that PTS users have a 90% satisfaction rate with their Personal Teller experience and retail banking consumers have an 82% overall acceptance rate. Click here to download Video Banking Consumer Research white paper.
