How do dynamic and static IP addresses influence my VoIP devices setup?
For most basic Internet services, Internet providers use dynamic IPs. Telus and Shaw Cable for example use dynamic IP on standard residential Internet services. People Line therefore ships units pre-configured for dynamic IP (with your phone number), so they’re ready for out of the box operation. For most people, this will work very well. If you’re on a private network or require static IP addresses, you’ll need to get the IP address from your Internet provider or an internal IP address from your network administrator. Once you have your IP address, you can use the IP Phone’s or Soft Phone’s menu displays to reset to static IP and enter the new IP address. For adapters, there is a simple phone key menu system that you can use to reset the IP address. Please consult the phone or adapters user manuals. If you have problems configuring your IP address, call People Line for assistance T: 604-638-9931 or 604-872-6608. If you are experiencing difficulty connecting calls, factors like firewal
