How do detailed seller ratings (DSRs) affect my PowerSeller status?
Because detailed seller ratings (DSRs) enable buyers to rate specific aspects of their transactions — item as described, communication, shipping time, and shipping and handling charges — these ratings provide the best measure of customer satisfaction and the best way for eBay to identify good sellers. PowerSellers that have one or more DSRs below 4.60 based on the DSRs for the previous 3 months for high-volume sellers (400 transactions or more over the last 3 months) or 12 months for all other sellers will not be eligible to be part of the PowerSeller program.
Related Questions
- At what point in time does eBay review my PowerSeller status and detailed seller ratings (DSRs) to determine whether I qualify for the PowerSeller fee discounts?
- What are the PowerSeller fee discount rates and what detailed seller ratings (DSRs) do I need to qualify?
- How are my detailed seller ratings (DSRs) calculated for PowerSeller fee discounts?
