How do customers know their rural mailbox is being assessed?
Canada Post will contact customers by letter before any assessment is initiated. Once the assessment has been completed, Canada Post will inform the customer of the findings of the safety assessment. If a change is required to either the mailbox or the mode of delivery, Canada Post will make every effort to discuss the findings with the customer in person. If no change is required to either the mailbox or the mode of delivery, the customer will be informed by letter only.
