Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How do customers get support for the validated solutions? Who do they call?

April 26, 2017customers solutions support validated

0

Posted

How do customers get support for the validated solutions? Who do they call?

1 Answer

0

Posted

Customers with valid support agreements with both companies call either Microsoft or Red Hat to have their issues resolved. If the first vendor contacted cannot resolve the issue they will work with the other vendor to come to a resolution for the mutual customer.