How do customers file a claim to be reimbursed for property damage related to the pressure increase?
Contact Pennsylvania American Water at 1-866-641-2179 if you experienced property damage that you believe was associated with the pressure increase. When you call this number, please provide your name, address and phone number, and explain the severity of the problem and whether the water has been shut off. Pennsylvania American Water will dispatch contractor crews to assess the situation, assist with cleanup, and file a claim with the company’s insurance carrier for consideration of the damages.