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How do customers express concerns or complaints?

April 26, 2017complaints concerns customers Express

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How do customers express concerns or complaints?

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Customers are encouraged to contact the Spec-Tran office to discuss any concerns or complaints regarding service. The Spec-Tran staff is responsible for resolving problems with service in a prompt and effective manner. CATA is advised on issues important to persons with disabilities by a Local Advisory Council. Meetings are held bi-monthly. The public is welcome to attend. For meeting times and dates, please call our main office at 517.394.1100.