How do customers benefit from the One Stop Support Program?
Oracles One Stop Support program provides SYSTIME, a qualified ISVs and solution provider with a focused support infrastructure and better access to Oracle engineering resources. With this backing from Oracle, we will enhance customer satisfaction and shorten development cycles by enabling them to reduce the time it takes to deliver solution enhancements and establish world-class support processes. The support model is intended to be flawless thus reducing potential latency and complexity, from the customers perspective, between multiple support vendors.
