How do clinics create useful linkages with community-based services?
Clinics can develop relationships with community-based case managers or directly with providers of specific services, such as metal health, substance abuse, or housing. Personal contact between clinic and agency is important to establish the relationship, and ongoing contacts are necessary for coordination. Community organizations are often pleased to give in-service education to clinic staff in order to streamline the referral process. Clinics should make their expectations clear to community-based agencies. Clinics can function as advocates to ensure that their patients receive the attention and services for which they were referred. Periodic interdisciplinary meetings of clinic staff with representatives of community-based agencies, including case managers, are very useful. How should consumers be involved in the provision of HIV clinical care? Many clinics have created consumer advisory boards to participate in planning and quality management. Experiences have varied greatly, with
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- How do clinics create useful linkages with community-based services?
