Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How do call takers access SMART911 subscriber information?

April 26, 2017smart911 subscriber takers

0

Posted

How do call takers access SMART911 subscriber information?

1 Answer

0

Posted

For calls originating from a registered phone number, SMART911 information is automatically displayed on a call taker’s workstation when the call taker receives the call. SMART911 software displays a summary view of subscriber data when the call is received. During call handling, the call taker uses a mouse and links within the software window to drill down to details on individual persons listed in the subscription.