How do beneficiaries collect after someone dies?
Just keep your insurance policy in a safe place where your loved ones will easily find it. It contains a claims form and a phone number for personal guidance. They will need to get a death certificate. This is usually provided by the hospital or the people handling funeral arrangements. The claims form and death certificate are mailed to the insurance company. The insurance company will usually write or call within 10 days to make payment arrangements. Your policy also lists a phone number for a claims representative, who is trained to help with knowledge and courtesy at this sensitive time.
