How did you decide on counter service for ordering instead of having waiters come to the table?
JB: When I am taking orders at the counter I have had several people comment. “Hey, you really know a lot about this place.” I say, “I am the owner.” People are surprised to see us taking orders and wiping down tables. It’s made it really efficient. When we designed the place we wanted to make sure every table is visible from the central vantage point at the cash register. We want to be able to see everyone, to see if they need anything. So I take order, fill drinks, and act like a waiter for the tables. It is counter service, but we take care of bringing the food and the personal interaction. That’s the part I like the most. I love to recommend what beer will go best with the meal. You have become pretty popular with some people in the restaurant business. We have seen Joan McNamara from Joan’s on Third here and hear that Nancy Silverton is a fan. Where do the two of you eat when you have time off? JB: I go to El Torino and Jitlada. El Torino is on Olympic and Hoover at the edge of Ko
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- How did you decide on counter service for ordering instead of having waiters come to the table?
