How did the role of Ombudsperson come to be?
The first ombudsman was appointed by the Parliament of Sweden in 1809. The word ‘ombudsman’ was defined as ‘citizen’s defender’. It was the job of the ombudsman to protect individual citizens against the excesses of bureaucracy, and this root meaning continues today in public sector ombudsperson offices. Source: The Association of Canadian College and University Ombudspersons.
The first ombudsman was appointed by the Parliament of Sweden in 1809. The word ombudsman was defined as citizen’s defender. It was the job of the ombudsman to protect individual citizens against the excesses of bureaucracy, and this root meaning continues today in public sector ombudsperson offices.
