How did CH2M HILL OMI become aware of the Malcolm Baldrige Award?
In 1989, OMI’s president asked a management consultant to recommend a way for OMI to differentiate itself in the marketplace and suggest a means for OMI to manage anticipated growth. The consultant recommended the Baldrige Criteria for Performance Excellence. Like most of the organizations implementing the criteria, we consider them holistic and an integrated framework for operating and managing our organization.