How did already busy staff get the time to participate in CREW?
The key is leadership support and creativity. Organizations supported their employees in various ways. In some units compensation/overtime pay was provided, while other units organized sessions during a shift change when people were coming and going. Some decided that they would provide extra coverage from other units so that employees could find time. In shift work areas, some groups chose to do shorter group meetings with smaller steps instead of having people stay over longer periods of time. It doesn’t have to be a lot of time; it just needs to have coordinators and managers in discussion about using time well. It works because staff have permission to discuss issues; encourage them to take responsibility for their actions; and fosters group accountability and engagement.
