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How confident are customers of the quality of products viewing them through the website?

April 26, 2017confident customers products quality viewing website

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How confident are customers of the quality of products viewing them through the website?

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Customers usually get a vague idea of the final finishing and will always look to view and feel samples that reflect what they will get. Too often, the sending of samples takes a long time and only on 1 or 2 specific items. Customers would tend to revert to local sources.