How come when I manually enter a personal gift, TntMPD tries to delete it a month later?
If you can connect to your organization’s donation database, then TntMPD attempts to keep your TntMPD database in sync with your organization’s donation data. As a result, when you record a gift that you then send in to your organization, TntMPD will attempt to match it. It assumes that if the gift is not posted within 30 days, then the gift was in error and wants to delete the gift to maintain the accuracy of your database. It’s important when you see this Delete message (when you sync) that you ask, “Why?” When you remove the check box indicating that you want the gift deleted, TntMPD will ask you “Why?” It may be because your gift was not correctly credited. Or, it may be because the gift was personal but you checked þ Available on Web when it wasn’t. For more information, check out this FAQ article [Click here]. It is possible for a gift to not be personal but still not be available on the web (next question).
