How come the C-IV System does not prevent double booking in the customer or worker calendars?
C-IV does not prevent double booking for several reasons. First, counties requested the ability to double book appointments. Second, counties use two different email systems (GroupWise and Outlook) and did not want to require workers to maintain two separate calendars. Third, counties wanted the option to double book some customers when they are attending a long activity. For example, a job training program might be a week-long class, but the customer may also need to have an one hour appointment with their worker during that time.
Related Questions
- If a worker gets a new case and then discovers the customer was on aid for many months in a non C-IV county, does he/she have to input each individual month or can he/she lump all the months together?
- Why does the system not display the purchase requision I double click on with ME55 (scope of list F) ?
- How come the C-IV System does not prevent double booking in the customer or worker calendars?
