How come the Billing reports, Capacity Management > Conferencing Use Graph, and the Raw Meeting Details report all give me different values when I try to determine the total number of minutes?
A. All billing reports round up to the next highest minute ( for instance, if a meeting lasts 61 seconds, the billing reports record that as two minutes). The Capacity Management graphs are intended for seeing trends in data, not exact numbers. The Raw Meeting Details report gives you the exact number of minutes in the column “ActLenOfConf”.
Related Questions
- How come the Billing reports, Capacity Management > Conferencing Use Graph, and the Raw Meeting Details report all give me different values when I try to determine the total number of minutes?
- Why is there a difference in the length of meeting data when comparing the Billing Information (Detail) report and the Raw Meeting Detail report?
- Within a single monthly billing period, what things must I do to keep Tabs3 productivity and management reports up to date?
