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How come my SyGate clients cannot send or receive email?

April 26, 2017clients email send sygate

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How come my SyGate clients cannot send or receive email?

1 Answer

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Posted

If using a cable modem, we ve seen this with customers where the “domain suffix” defined by the ISP needs to be set for each computer on the network. If you experience this issue and have a cable modem, enter the same domain suffix on the client computers as defined on the SyGate server in the TCP/IP settings. If you are unable to obtain these settings, we have a automated page to provide this information with instructions on setting it up at http://www.sygate.com/support.htm.